This policy was last updated on October 24, 2022.
This Privacy Policy describes how Mario Juárez Polo (NIF 70823366H), doing business as GoForms (“we”, “us”, “** our**”, or the “Company”) collects, uses, stores, shares and protects your personal information in connection with your use of both the platform accessible through the goforms.app domain name (the “Site”) and the services we may offer through the Site from time to time, consisting in ‘goform’ forms and other services ( indistinctly referred to as the “Services”). In addition, this Privacy Policy also describes how we process information about other people that are directly or indirectly providing us services, or from people that, despite not using the Services, have contacted us or that we need to contact because of a conflict or issue with the Services or our Company.
Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@goforms.app.
If you are a respondent (i.e. someone that has answered a goform —i.e. a form, quiz, or questionnaire created on our platform), please note that we are not the entity responsible for the processing of data, but a mere provider rendering services to the person or company that sent you the goform (i.e. the form) to fill out. We suggest you carefully read the terms and conditions and privacy policy of the company or person that sent you the goform, as those are the ones governing the processing of your personal data. If you have any doubts, please contact that person or company. Also, depending on how the person or company that sent you a goform configure that goform, your data may be shared or made public. To find out more, please contact the entity or person sending you the goform.
If you use our Services or Site because you have created an Account with us, this Privacy Policy sets forth how we are processing your personal data. You are not required to provide any personal information when using the Site unless you choose to access features that require such information (as, by way of example, subscribing to any newsletter). The use of the Services, however, requires that you sign up and create an account on the Site as described in more detail in the Service Terms and Conditions.
The personal information you provide us when using the Site and/or the Services is subject to this Privacy Policy, and you will be prompted to read and accept it.
Personal information is processed by us, an entity incorporated in accordance with the laws of Spain with the following contact details:
GoForms Travesía Ricardo Medem 3, 2D, Móstoles, Madrid 28931 (Spain) Contact Form: https://goforms.app/contact Contact details for our Data Protection Officer: privacy@goforms.app
We will process your data when we have to perform a contract, and we will be processing your data as long as the contractual relationship with you is in force and during the five years following the end of said relationship. This results in us having to process your data for purposes of providing you with both the Services, as well as to perform our obligations under the Services Terms and Conditions.
When we have to comply with a legal obligation applicable to us from time to time, such as those set forth in tax and anti-money laundering laws and regulations (such as Act no. 58/2003, dated December 17, on Taxes; Act no. 27/2014, dated November 27, on corporate taxes; Act no. 10/2010, dated April 28, for the prevention of money laundering and financing or terrorism; or Organic Act no. 10/1995, dated November 23, on Criminal Code). In any such cases, the data will be processed only during the periods set forth by said laws, being deleted thereafter.
Finally, we may also process your data to protect our legitimate interests, as long as said data is strictly necessary to fulfill the goals set forth below, namely:
a) To review, monitor, investigate, and analyze how to improve the Services and/or the Site, as well as to keep our Services and the Site secure and operational and prevent abusive activity (e.g. fraud, spam, phishing activities, etc.). This may include sending you goforms to assess any problems in the service or know how to improve your user experience. The interests at stake are ensuring a correct and safe environment for both other users and us, taking those interests prevalence over your legitimate interests (we need to create and maintain an environment which is in accordance with the law, the legitimate interests of other parties, what other users may expect from our end, and to protect other users’ security when accessing the Site and using the Services);
b) We may also send you communications when you are our client. We will only send you information belonging to us and concerning services and/or products identical or similar to the ones you have contracted with us. In these cases, we have a legitimate interest in processing your contact information to keep you informed about any of our products and services, prevailing this interest over your right to personal data given the non-sensitive nature of the data in question and the fact that the contractual relationship built with our clients results in those clients expecting these kinds of communications;
c) For purposes of maintaining records related to our daily operations, to any corporate reorganizations, financial management and reporting, and, in general, for operating our business. In these cases, we have a legitimate interest in processing your information to satisfy the legal requirements and the interest in perform our business and the obligations we have vis-à-vis you as agreed with you, prevailing this interest over your right to personal data given the non-sensitive nature of the data in question and the fact that the contractual relationship built with our clients results in those clients expecting to keep the relationship with them; and
d) Upon dissociating the data we have so as to be impossible to be associated to you or any other person, to perform statistical and other analysis on information we collect (technical and metadata) to analyze and measure user behavior and trends, to understand how people use our services, in order to improve and optimize our performance of such services, and to publish any findings.
We need to process your personal data to perform the legal and contractual obligations mentioned above. Otherwise, we are not able to provide you with the Services and/or access to the Site. On the other hand, for data processing which depends on your consent or on our legitimate interests, data processing is not legally required.
Which companies will have access to your personal information?
We share your information with our service providers who help us to provide the Services to you, in which case those third parties are required to comply with our internal standards, policies, and technical and organizational measures that ensure that your data is protected and kept confidential at all times, and only in accordance with and to the extent authorized by this Privacy Policy.
We may also share your information with competent courts and authorities when we are legally required to do so (for instance, to allow such bodies to investigate, prevent, or take action against illegal activities), or we have to take action to protect our rights or any third party rights.
Finally, please note that you may opt for creating a goform in which the results are displayed not in an aggregated manner but by providing the particular answers provided by respondents. In those cases, if you opt to create a goform having this functionality, the results will be shared with those third parties you opt to share them with. Please bear in mind that, depending on what you intend to do with your data, you may be required to inform or comply with further legal requirements vis-à-vis respondents.
Your data is processed in the European Union.
You can update any information we may have from you by means of the account settings area or by sending us a written communication as described in section 5 below. Please remember that it is your duty to keep the information updated so we can correctly provide you with the Services, and you undertake to verify the information you have handed us from time to time to make sure that it is accurate.
If you are a professional working for us, or you have contacted us or we need to contact you because of a conflict, please be informed that this Privacy Policy sets forth how we are processing your personal data.
Personal information is processed by us, an entity incorporated in accordance with the laws of Spain with the following contact details:
GoForms Travesía Ricardo Medem 3, 2D, Móstoles, Madrid 28931 (Spain) Contact Form: https://goforms.app/contact Contact details for our Data Protection Officer: privacy@goforms.app
For professionals working with us, we will process your data to perform a contract, and we will be processing your data as long as the contractual relationship with you or the entity for which you are working is in force and during the five years following the end of said relationship.
For other people contacting us, we will be processing data based on your consent and your request to contact you back and answer a petition initially addressed to us.
In addition to the legal basis mentioned above, we may also need to process both professionals' and people’s contacting us data to comply with a legal obligation. This is the case of storing data about the contractual relationship we have with a professional working for us, because of the tax and anti-money laundering laws and regulations, or when it comes to people contacting us, you report some suspicious activities that need further investigation and action under criminal law (such as Act no. 58/2003, dated December 17, on Taxes; Act no. 27/2014, dated November 27, on corporate taxes; Act no. 10/2010, dated April 28, for the prevention of money laundering and financing or terrorism; or Organic Act no. 10/1995, dated November 23, on Criminal Code). In any such cases, the data will be processed only during the periods set forth by said laws, being deleted thereafter.
Finally, we may also process data from people we need to contact because of a conflict or a breach of our rights or other situations. This processing will take place on the basis of our legitimate interests, as long as said data is strictly necessary to review, monitor, investigate, and analyze a conflict and how to protect our assets, rights, and users. The interests at stake are ensuring the protection of both our users and us, taking those interests prevalence over your legitimate interests (we need to abide by the law, the legitimate interests of other parties, and what other users may expect from our end).
We need to process your personal data to perform the legal and contractual obligations mentioned above. On the other hand, for data processing which depends on your consent or on our legitimate interests, data processing is not legally required.
We share your information with our service providers who help us operate our business, in which case those third parties are required to comply with our internal standards, policies, and technical and organizational measures that ensure that your data is protected and kept confidential at all times, and only in accordance with and to the extent authorized by this Privacy Policy.
We may also share your information with competent courts and authorities when we are legally required to do so (for instance, to allow such bodies to investigate, prevent, or take action against illegal activities), or we have to take action to protect our rights or any third party rights.
We will process information in the European Union.
Either if you are a customer, a professional, or a third party, you have the right to withdraw your consent at any time. You also have the right to request access to, and rectification of, or erasure of your personal data, or restriction of processing, or to object to processing, as well as the right to data portability. Please note that if you choose to cancel your data and you are a customer, your account will be deleted and all data in your account will be permanently deleted from our systems. You may lodge a complaint at any time with the Spanish Data Protection Agency.
We allow you to exercise the above-mentioned rights at any time by opening a support ticket via the Contact Form, or by sending a letter addressed to our Data Protection Officer to Travesía Ricardo Medem 3, 2D, Móstoles, Madrid 28931 (Spain).
Send a request via our Contact Form or privacy@goforms.app email address.
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.